Can I use your skincare if I have sensitive skin?
Yes. Our products are designed for outdoor athletes and people with active lifestyles, using
gentle, natural formulations that suit most skin types. However, if you have known allergies or
very reactive skin, we recommend checking the ingredient list carefully and performing a patch
test before first use.
How should I store my products?
Store products in a cool, dry place away from direct sunlight. Our packaging is designed to
protect the formulas, but extreme heat or cold may affect texture or performance.
The pump is not working — is this normal?
Yes, this can occasionally happen. As this is a natural oil-based formula, temporary separation
may occur at low temperatures. Allow the product to rest at normal room temperature for a short
time before use. In rare cases, the pump may feel harder to operate when the product is cold.
What does COSMOS mean?
COSMOS Natural is an internationally recognised certification that guarantees a product is
made with ingredients of natural origin and processed in a safe, environmentally friendly way.
Unlike COSMOS Organic, it does not require a minimum percentage of organic ingredients, but
it strictly controls what can and cannot be used. Products with the COSMOS Natural label meet
high standards of sustainability, transparency, and responsible manufacturing, ensuring that
“natural” truly means natural. COSMOS Organic is the highest level of COSMOS certification. It means that a product contains a significant percentage of organic ingredients. At least 95% of the physically
processed agro-ingredients must be organic, and at least 20% of the total product must be
organic. COSMOS Organic products also follow strict sustainability, safety, and ethical
standards — from farming methods to ingredient sourcing and packaging.
If your products are made in a COSMOS-certified facility, why don’t they
carry the COSMOS logo?
Our products are manufactured in a COSMOS-certified facility, which means they are produced
according to strict standards for ingredient sourcing, processing, safety, and sustainability.
However, the COSMOS logo itself can only be used if the finished product is individually
certified. Product-level certification is a separate process that requires additional audits,
documentation, and fees for each specific product and packaging format.
As a small, independent brand, we have chosen to focus our resources on high-quality
formulations, responsible ingredient sourcing, and ethical production, rather than on the
administrative and financial costs of individual product certification.
While our products are not COSMOS-certified at product level, they are made in a
COSMOS-certified facility using natural, carefully selected ingredients, following the same
manufacturing principles and standards.
We believe in transparency and prefer to communicate this clearly rather than use certification
marks we are not legally entitled to display.
Face Elixir – Skin Recovery &
Environmental Defence FAQ
Why does skin need extra care after outdoor exposure?
Sun, wind, salt, cold air, and rapid temperature changes place significant stress on the skin.
These elements can weaken the skin barrier, increase moisture loss, cause tightness and
dullness, and leave skin feeling rough or fatigued. Outdoor sports and daily exposure amplify
these effects.
Is this Face Elixir a sunscreen?
No. This Face Elixir is not a sunscreen and does not claim SPF. It is designed to support skin
recovery and resilience after exposure to environmental stress, not to replace sun protection.
How does this Face Elixir help skin recover after exposure?
The formula supports the skin by replenishing lost lipids after sun, wind, and salt exposure,
supporting the skin barrier to reduce moisture loss, calming skin stressed by weather and
temperature changes, and improving skin comfort, softness, and elasticity.
Is this Face Elixir suitable after sun exposure?
Yes. After sun exposure, skin often feels dry or depleted. This elixir helps restore softness and
comfort and should always be used after sun protection, not instead of it.
Can it be used after exposure to wind, cold, or frost?
Yes. Cold air and wind can compromise the skin barrier. This elixir helps support barrier repair,
reduce dryness, and maintain skin flexibility in harsh weather conditions, making it suitable for
mountain and snow environments.
Is it suitable for salt-water exposure and coastal environments?
Yes. Salt water and sea air can dehydrate the skin. This elixir helps replenish skin lipids and
supports recovery after swimming, surfing, or long days by the sea.
Who is this Face Elixir designed for?
This Face Elixir is designed for riders, surfers, kitesurfers, windsurfers, snowboarders, skiers,
trail runners, sailors, and people who live and work outdoors — anyone whose skin is regularly
exposed to sun, wind, salt, cold, and environmental stress.
SPF 35+ Sun Defence – Mineral Protection
FAQ
Why is sun protection important for active outdoor lifestyles?
UVA and UVB exposure can cause sunburn, premature ageing, dehydration, and long-term skin
stress. Outdoor sports, high altitude, water reflection, wind, and snow significantly increase UV
exposure.
What type of sunscreen is this?
This is a mineral sun defence product with SPF 35+, formulated with Zinc Oxide as the UV filter.
Mineral sunscreens protect by reflecting UV rays from the skin.
Does it protect against UVA and UVB rays?
Yes. Zinc Oxide provides broad-spectrum protection against both UVA and UVB rays.
Is this sunscreen water resistant?
This product has not been formally tested for water resistance, so no specific claim is made.
Reapply after swimming, sweating, or towel drying.
Who is this SPF 35+ Sun Defence best suited for?
It is best suited for kitesurfers, windsurfers, sailors, skiers, snowboarders, trail runners, hikers,
alpine athletes, and people who work or spend extended time outdoors. It is not intended for
prolonged water immersion such as long surf sessions.
Is it suitable for cold and alpine environments?
Yes. UV exposure increases at altitude and in snowy environments due to reflection. This
sunscreen is especially suitable for mountain sports and cold-weather outdoor activities.
Hair Defence Oil – Environmental
Protection FAQ
Does hair need protection from environmental exposure?
Yes. Sun, wind, salt water, cold air, and mechanical stress damage the hair cuticle, increase
dryness, and lead to knotting and breakage. Outdoor sports intensify these effects.
Is this a sunscreen for hair?
No. This product does not claim SPF. It is designed to protect, smooth, and support hair
exposed to environmental stress.
How does this product protect hair?
The formula forms a lightweight protective layer that reduces moisture loss, smooths the cuticle,
limits friction and knotting, and supports flexibility in both hot and cold conditions.
Is it helpful in salt water?
Yes. When applied before entering the water, it helps reduce salt absorption, minimise
dehydration, and make hair easier to detangle after swimming.
Is it suitable for cold, frost, and wind?
Yes. The oil blend helps protect hair from cold-induced dryness, brittleness, and wind damage,
making it suitable for snow and alpine conditions.
Who is this Hair Defence Oil designed for?
It is designed for surfers, kitesurfers, windsurfers, sailors, snowboarders, skiers, and anyone
with an active outdoor lifestyle who needs lightweight, natural hair protection and recovery.
*Ingredients from organic farming where indicated.
Sea Buckthorn (Hippophae rhamnoides) is one of the most nutrient-dense berries on the planet. In skincare, it’s considered a powerhouse ingredient because it delivers multiple benefits at once that make it ideal for dry, stressed, or sun- and wind-exposed skin.
It is a berry packed with omega 3–6–7–9, helping restore and strengthen the skin barrier. Its high content of vitamins C, E, and beta-carotene provides strong antioxidant protection, supporting brighter, smoother, more resilient skin. Naturally anti-inflammatory, it helps calm redness and irritation, while its rare omega-7 aids skin repair and boosts elasticity. It elevates moisturizers, oils, serums, and balms with strong performance backed by natural science.
COCONUT OIL
Pressed from the flesh of ripe coconuts, this deeply nourishing oil is nature’s classic remedy for dry, weather-worn skin. Rich in medium-chain fatty acids, vitamins, and antioxidants, it helps soften, soothe, and protect - restoring comfort to skin exposed to sun, salt, and wind. Coconut Oil forms a gentle, breathable barrier that locks in moisture while supporting natural regeneration.
JOJOBA SEED OIL
Pressed from the seeds of the resilient jojoba plant, this golden oil is one of nature’s closest matches to our skin’s own sebum. Its unique composition allows it to deeply hydrate without clogging pores, restoring balance and softness to sun- and wind-stressed skin. Rich in essential fatty acids, vitamins E and B, and powerful antioxidants, jojoba helps strengthen the skin barrier, calm irritation, and support natural regeneration. Light yet nourishing, it leaves the skin smooth, protected, and perfectly in tune.
SWEET ORANGE PEEL OIL
Pressed from the peel of sun-soaked oranges, this golden oil carries the scent of warmth and light. Naturally rich in antioxidants, it helps refresh, tone, and awaken the skin, restoring vitality. Beyond skin-deep, its citrus aroma lifts the spirit - a breath of sunshine in every drop.
RASPBERRY SEED OIL
Cold-pressed from the tiny seeds of raspberries, this precious oil is a powerhouse of antioxidants, omega fatty acids, and natural vitamin E. It helps protect the skin from environmental stress, calm irritation, and support recovery from elements. Light in texture yet deeply nourishing, Raspberry Seed Oil helps reinforce the skin barrier, maintain moisture, and promote elasticity. Naturally rich in carotenoids, it lends the skin a soft, healthy glow - a quiet guardian that keeps your complexion smooth, supple, and resilient through every adventure.
CUCUMBER SEED OIL
Pressed from the seeds of fresh cucumbers, this lightweight oil delivers a wave of cooling hydration and renewal. Naturally rich in linoleic acid, plant sterols, and vitamin E, it helps soothe and soften skin or hair stressed by the elements. Cucumber Seed Oil replenishes lost moisture, supports elasticity, and calms irritation - leaving skin and scalp refreshed, balanced, and silky to the touch.
ARGAN OIL
Sourced from the kernels of Morocco’s Argan tree, this luxurious oil is often called liquid gold for good reason. Rich in omega fatty acids, vitamin E, and antioxidants, it nourishes, softens, and adds natural shine to hair exposed to sun, salt, or snow. Argan Oil helps seal moisture into the hair shaft, smooth frizz, and repair damage from styling or environmental stress. Light and fast-absorbing, it restores elasticity and silkiness without weighing the hair down - leaving it supple, strong, and radiant.
BAOBAB SEED OIL
Harvested from the mighty African baobab - known as the Tree of Life - this rare oil is rich in omega fatty acids, vitamins A, D, E, and F, and powerful antioxidants. It deeply nourishes dry, weathered skin, helping to restore elasticity and softness after exposure to harsh elements. Its silky texture absorbs easily, leaving the skin comforted, smooth, and resilient. Baobab Seed Oil is a true healer — supporting repair and renewal from within, while shielding the skin from dryness.
COFFEE SEED OIL
Pressed from roasted Arabica beans, this rich oil delivers a natural boost of vitality to tired, salt- or sun-exposed hair. Brimming with antioxidants, essential fatty acids, and natural caffeine, it helps stimulate the scalp, strengthen roots, and restore shine to dry, weather-worn strands.
Coffee Seed Oil works as a natural shield - smoothing the hair cuticle, reducing frizz, and protecting from breakage caused by wind, salt water, or snow. Its silky texture and subtle, earthy aroma revive dull hair with new life.
